@import url("https://fonts.googleapis.com/css2?family=DM+Sans:ital,opsz,wght@0,9..40,100..1000;1,9..40,100..1000&display=swap");:root{--bg-primary:#fafafa;--bg-secondary:#fff;--bg-tertiary:#f5f5f5;--bg-hover:#f0f0f0;--bg-accent:#1a1a2e;--bg-accent-hover:#16213e;--text-primary:#1a1a1a;--text-secondary:#6b7280;--text-tertiary:#9ca3af;--text-inverse:#fff;--text-accent:#1a1a2e;--border-primary:#e5e7eb;--border-secondary:#d1d5db;--border-focus:#1a1a2e;--status-waiting:#f59e0b;--status-waiting-bg:#fef3c7;--status-progress:#3b82f6;--status-progress-bg:#dbeafe;--status-closed:#6b7280;--status-closed-bg:#f3f4f6;--status-success:#10b981;--status-success-bg:#d1fae5;--status-error:#ef4444;--status-error-bg:#fee2e2;--shadow-sm:0 1px 2px rgba(0,0,0,.05);--shadow-md:0 4px 6px -1px rgba(0,0,0,.07),0 2px 4px -2px rgba(0,0,0,.05);--shadow-lg:0 10px 15px -3px rgba(0,0,0,.08),0 4px 6px -4px rgba(0,0,0,.04);--shadow-xl:0 20px 25px -5px rgba(0,0,0,.08),0 8px 10px -6px 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(max-width:540px){.ticket-card-layout{flex-direction:column;gap:8px}.ticket-card-side{text-align:left;display:flex;align-items:center;gap:12px;flex-wrap:wrap}.ticket-card-icons{justify-content:flex-start;margin-top:0}.ticket-card-title{white-space:normal}}.ticket-detail-header{margin-bottom:24px}.ticket-detail-meta{display:flex;align-items:center;gap:12px;margin-bottom:8px;flex-wrap:wrap}.ticket-detail-ref{font-family:monospace;font-size:.875rem;padding:4px 10px;background:var(--bg-tertiary);border-radius:var(--radius-sm);color:var(--text-secondary)}.ticket-detail-title{margin-bottom:4px}.detail-toolbar{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border-primary);margin-bottom:24px;gap:8px}.detail-tabs{display:flex;gap:0;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none}.detail-tabs::-webkit-scrollbar{display:none}.detail-tab{padding:12px 20px;background:transparent;border:none;border-bottom:2px solid 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(max-width:480px){.refresh-label{display:none}}.section-card{margin-bottom:20px}.section-title{margin-bottom:16px;color:var(--text-secondary);font-size:.813rem;text-transform:uppercase;letter-spacing:.05em;font-weight:600}.section-header-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px;gap:12px;flex-wrap:wrap}.product-thumb{width:80px;height:80px;object-fit:contain;border-radius:var(--radius-sm);background:var(--bg-tertiary);padding:4px;flex-shrink:0}.file-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));grid-gap:12px;gap:12px;margin-top:12px}.file-card{border:1px solid 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h3{margin:0;font-size:1.1rem;font-weight:600;color:var(--text-primary)}.upload-modal-close{background:none;border:none;font-size:1.1rem;cursor:pointer;color:var(--text-tertiary);padding:4px;border-radius:4px;transition:var(--transition)}.upload-modal-close:hover{color:var(--text-primary);background:var(--bg-tertiary)}.upload-drop-zone{margin:20px 24px 0;padding:32px 24px;border:2px dashed var(--border-secondary,#d1d5db);border-radius:var(--radius-md,8px);text-align:center;cursor:pointer;transition:var(--transition);background:var(--bg-secondary)}.upload-drop-zone.drag-active,.upload-drop-zone:hover{border-color:var(--accent,#6366f1);background:rgba(99,102,241,.04)}.upload-drop-icon{font-size:2.5rem;margin-bottom:8px}.upload-drop-text{font-size:.95rem;color:var(--text-secondary);margin:0 0 4px}.upload-drop-link{color:var(--accent,#6366f1);font-weight:500;text-decoration:underline}.upload-drop-hint{font-size:.8rem;color:var(--text-tertiary);margin:0}.upload-preview-list{padding:16px 24px;overflow-y:auto;flex:1 1;min-height:0}.upload-preview-count{font-size:.8rem;font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.04em;margin:0 0 12px}.upload-preview-grid{display:flex;flex-direction:column;gap:8px}.upload-preview-item{display:flex;align-items:center;gap:12px;padding:8px 10px;border:1px solid var(--border-primary);border-radius:var(--radius-md,8px);background:var(--bg-secondary);position:relative}.upload-preview-remove{position:absolute;top:6px;right:6px;width:20px;height:20px;border-radius:50%;border:none;background:rgba(239,68,68,.1);color:#ef4444;font-size:.65rem;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition);line-height:1}.upload-preview-remove:hover{background:rgba(239,68,68,.2)}.upload-preview-thumb{width:48px;height:48px;border-radius:6px;overflow:hidden;background:var(--bg-tertiary);display:flex;align-items:center;justify-content:center;flex-shrink:0}.upload-preview-thumb img{width:100%;height:100%;object-fit:cover}.upload-preview-icon{font-size:1.5rem}.upload-preview-info{flex:1 1;min-width:0;padding-right:24px}.upload-preview-name{font-size:.85rem;color:var(--text-primary);margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.upload-preview-size{font-size:.75rem;color:var(--text-tertiary);margin:2px 0 0}.upload-modal-footer{display:flex;justify-content:flex-end;gap:10px;padding:16px 24px;border-top:1px solid var(--border-primary)}.comment-form{margin-bottom:16px}.comment-form,.comments-list{display:flex;flex-direction:column;gap:12px}.comments-list{border-top:1px solid var(--border-primary);padding-top:16px}.comment-item{padding-bottom:12px;border-bottom:1px solid var(--border-primary)}.comment-item:last-child{border-bottom:none;padding-bottom:0}.comment-date{font-size:.75rem;color:var(--text-tertiary);margin-top:6px}.action-comments{margin-top:8px;padding-left:12px;border-left:2px solid var(--border-primary)}.action-comment{margin-bottom:6px}@media (max-width:480px){.page-content{padding:20px 0}.dashboard-header{margin-bottom:20px}.ticket-detail-header{margin-bottom:16px}.ticket-detail-title{font-size:1.25rem}.section-card{margin-bottom:16px}.file-grid{grid-template-columns:repeat(auto-fill,minmax(100px,1fr));gap:8px}.file-card-preview{height:80px}}